Velpu - Terms and Conditions

• While accessing, using, browsing or making booking through velpu.com, users have to accept that they have agreed to the terms and conditions of our portal. In case of any violation, Prayanam Travel Technologies Private Limited reserve all the rights for taking any legal actions against them.

• The price, which we offer on velpu.com, is generally includes applicable taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.

In case of your use of this website, you agree that:

• You have the legal authority to create an obligatory legal requirement and enter into these Terms of Use.

• You will use this site as per its Terms of Use.

• You will use the website only to make lawful bookings for you or other person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms and Condition of the website.

• You will provide accurate information about every official document and other important details like name and Date of Birth in the website in case of planning or booking a trip using Velpu.com

• In case of any error or mistake in the process of providing right information, you will be solely responsible for the same.

• All information provided by you in this website should be accurate, updated and complete.

• If you have an account on this website, you are advised to secure it with your login details, including login ID and password. You will be entirely responsible for any use or misuse of your account.

• Velpu reserves the right to deny access to its website to anyone, at any time without any notice and for any reason, including, but not restricted to, for the violation of its Terms of Use.

• Velpu will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through my booking section or email. Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines. Velpu will process refund within 72 hours only after receiving it from the concerned Airlines/hotel/transporter/other suppliers. Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions.

• Products, services and contents displaying on Velpu.com are the properties of Prayanam Travel Technologies Private Limited. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concern person/organization/company.

• Prayanam Travel Technologies Private Limited gives you a limited right to enter, explore, use and transact on its website. You agree not to misuse its materials and interrupt the operation of this website in any way. You understand that except for information, products or services supplied by Velpu do not endorse any other information in anyway. You also understand that Prayanam Travel Technologies Private Limited does not assure that files available for downloading through the website will be free from any type of viruses.

• Many products and services displayed on the Site may not be available for booking in your location or country. So, the reference to any such products and services on the website does not imply in your particular geographical location. Products and services also are subject to availability and the company is not responsible if any product is unavailable or sold out. Each product and service offered by the website is governed by the rules and regulations of the respective service provider. You are requested to refer to their rules and regulations as well, before booking with us.

• You acknowledge that Prayanam Travel Technologies Private Limited is a conciliator, which is not accountable for any 3rd party obligations due to rates, quality, and all other instances. You particularly agree that use of the services and the site is at your solitary risk. It is your duty to assess the exactness, comprehensiveness and expediency of all advice, opinions, services, merchandise and other information provided on the site. We don’t assure that the service will be uninterrupted or error-free. Prayanam Travel Technologies Private Limited can make improvements and/or changes on its website (velpu.com) at any point of time. Velpu and its third party suppliers, licensors, and partners do not guarantee or make any representations about the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise. You acknowledge that uninterrupted access or use of this website can be prevented by certain factors that are not in control including, unavailability of products & services, inoperability or interruption of the Internet or other telecommunications services or certain technical work carried out on this Website. Velpu (Prayanam Travel Technologies Private Limited) will not be answerable for any loss or damage whatsoever arising out of or in connection with any ability/inability while using the site.

• Velpu.com (Prayanam Travel Technologies Private Limited) provides you the best possible information about the temples, attractions, hotels, airlines, transportation, and railways. However, it is advised to all the clients to make a personal inquiry to avoid any confusion & mess.

• We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.

• We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures.

• We are also not accountable for any human error that gone unnoticed by the clients and our staffs.

• Children below the age of 12 will not be accepted for carriage unless they are accompanied by a person of at least 18 years of age. Such child/children must be seated next to the accompanying adult. The accompanying adult is solely responsible for the well-being of the child/children traveling together with him/her. This also includes ensuring that seats are booked to ensure child/children and an accompanying adult are seated together.